Your privacy matters to us. This policy explains what personal information mnl99 collects, why we collect it, how it is used, and how we keep it secure for all players in the Philippines.
mnl99 is committed to handling personal data responsibly. This Privacy Policy applies to all users of the mnl99 platform – whether accessed through the website or the mobile app – and covers the collection, use, storage, and protection of personal information.
By creating an account and using any part of the mnl99 platform, you acknowledge that you have read and understood this policy. This policy should be read alongside our Terms and Conditions and Responsible Gaming guidelines.
Philippines Data Privacy: mnl99 handles personal data in a manner consistent with the principles of the Data Privacy Act of 2012 (Republic Act No. 10173), including transparency, legitimate purpose, and proportionality.
We collect personal information that is necessary for providing our services, verifying your identity, processing transactions, and keeping the platform secure. The categories of information we collect include:
| Category | Examples | When Collected |
|---|---|---|
| Registration Data | Full name, date of birth, email address, Philippine mobile number | At account sign-up |
| Identity Verification (KYC) | Government-issued ID (e.g. Philippine passport, SSS, driver's licence), selfie or photo verification | Before first withdrawal |
| Financial Data | Bank account details, e-wallet reference numbers, transaction history | During deposits and withdrawals |
| Device and Access Data | IP address, device type, browser, operating system, session timestamps | Automatically on platform access |
| Gameplay Data | Bets placed, games played, session duration, win/loss records | During active gaming sessions |
| Communication Data | Support chat transcripts, emails sent to support, feedback submitted | When you contact us |
We collect only what is necessary for the purposes described in this policy. We do not collect data beyond what is required to operate the platform and comply with applicable obligations.
The personal data we collect is used for the following purposes:
We will not use your personal data for purposes that are incompatible with those listed above without your separate consent.
mnl99 does not sell your personal data to third parties. We may share your information with the following categories of parties only where necessary and for legitimate purposes:
We require all third parties who process data on our behalf to handle that data securely and only for the purpose for which it was shared. We do not authorise third parties to use your data for their own marketing or commercial purposes.
mnl99 uses technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These include:
While we take reasonable steps to protect your data, no system is completely invulnerable. You also play a role in keeping your account secure by protecting your login credentials and reporting any suspected unauthorised access to support promptly.
The mnl99 website and app use cookies and similar technologies to support core platform functions and improve your experience. The types of cookies we use include:
You can manage cookie settings through your browser or device settings. Disabling essential cookies may affect your ability to log in and use the platform normally.
As a data subject under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by mnl99:
To exercise any of these rights, contact mnl99 support via live chat in your account dashboard or by email at [email protected]. We will respond to valid requests within a reasonable period.
Verification required: For security, we will need to verify your identity before processing any data access or deletion request. This is to protect your account and prevent unauthorised requests.
The mnl99 platform is strictly for adults aged 21 and above. We do not knowingly collect or process personal data from persons under 21 years of age.
Age is verified during the registration process, and identity documents submitted during KYC are checked for date of birth. If we discover that an account has been registered by a person under 21, the account will be suspended immediately and any balance will be reviewed in line with our Terms and Conditions.
If you believe a minor has accessed the platform using your account or another account, please contact support immediately.
We retain personal data for as long as it is needed to provide our services and to comply with applicable legal and regulatory obligations. The specific retention periods vary depending on the type of data:
When personal data is no longer needed and no legal obligation requires its retention, we will securely delete or anonymise it.
mnl99 may update this Privacy Policy from time to time to reflect changes in how we handle personal data or in response to legal or regulatory developments. When we make material changes, we will notify registered users through the contact information on their account and post the revised policy on this page with an updated effective date.
Continuing to use the platform after a policy update has been communicated indicates your acceptance of the revised terms. If you have questions about any change, please contact support before continuing to use the platform.
If you have questions about this Privacy Policy, wish to exercise your data rights, or want to report a concern about how your data is being handled, you can reach mnl99 support through:
For general platform questions not related to data privacy, the FAQ page may have a quicker answer.
mnl99 is for adults 21 and above only. We do not knowingly collect data from minors.
Here's a look at the practical measures behind the mnl99 privacy commitment for Filipino players.
All data exchanged between your device and mnl99 is protected by 256-bit SSL encryption. Whether you're logging in, depositing in PHP, or playing a live casino table, your data travels securely.
Before any withdrawal is processed, we verify your identity using a valid Philippine government-issued ID. This protects your account from unauthorised withdrawals and meets our data integrity obligations.
Sensitive account actions trigger a one-time password (OTP) sent to your registered Philippine mobile number. The mnl99 app also supports fingerprint and Face ID login for additional security.
Personal and financial records are stored in access-controlled systems. Internal staff access is restricted to what is necessary to perform their role. No one has unrestricted access to player data.
mnl99 does not sell your personal data to advertisers or marketing companies. Data shared with third parties is limited to what is strictly required to operate our services – payment processing, KYC, and game access.
You can request access to, correction of, or deletion of your personal data at any time by contacting support. We will verify your identity first and respond within a reasonable timeframe.
Your data is protected, your account is verified, and your transactions are in PHP. Create a free account and explore slots, live casino, sports betting, and more – all under one login.
For adults 21 and above only. Online gaming involves financial risk. Please read our Terms and Conditions before registering.
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